Compliments and Appreciation

There is nothing better than knowing we have enriched the lives of our residents and created special moments. Every day we receive wonderful notes and messages that speak to the quality of care we provide. 

We are always delighted to learn how we have helped and supported our residents and families.
Whether it’s a smile, a hand to hold, or sharing a cherished memory, our team at the Lodge is here to make each day meaningful.


Messages of Gratitude: The Positive Impact of Our Care at The Lodge

"Dear Dana, Carol, Doreen, Nicholas, Leonard, Zdenka, Linda, and all other staff on the first floor, Thank you from the bottom of my heart for giving Gwen a home in which she was safe and so well cared for in the last four years of her life. I was always amazed at how much everyone gave of themselves in looking after the residents, making sure all their needs were met and giving them something to smile and laugh about. South Granville Park Lodge is in a class of its own, and I'm so grateful Gwen and I (by association) were able to share in what was offered there. You all deserve gold medals for carrying on through COVID while still offering such wonderful care to everyone. I will miss seeing all of you, but I won't forget how wonderful you have been and continue to be. Stay Safe and well. Best wishes."

― Annika Hunt

"I can't even express the deep sense of comfort and peace of mind we now have with mom here. She began living here in Jan 2023, and immediately loved it. We got a phone for her room, but she's never in it because she's doing all of the activities they have every single day! Everyone I've spoken to there has been kind and helpful at all times, and you can tell that the crew really want to be there and enjoy their work. Can't recommend enough, but you'll want to get on the waiting list so when the need arises you'll be at the top. We were on the list for 6-7 years before needing a different living solution, and we got the very next available room within a couple weeks."

― Cliff E.

"Ralph, Barbara and I would like to thank you all for the perfect care that our mum received. The Lodge was always spotless, the personell were always professional, attentive, kind, and loving and the food was excellent. Although mom could not take in many activities, I must say that I enjoyed them! Loved the music and often sang along and tapped my feet. Barbara and I enjoyed many a tasty meal in the dining room and chatted with the lodgers, families, and staff. You made mom’s life and ours so much better. On behalf of the entire family, we would like to extend a sincere thank you to the team of South Granville Park Lodge for the support."

― Ava Schneider

"I can’t say enough about the administration and workgroup at SGPL. Many of the care team have been working for decades here and their vocation shows in their dealings with occupants, family members and other team members. It is such a relief not to have to be on top of every single aspect of my father’s care, to have confidence that medical issues will be noted and dealt with, that he is clean and well groomed, that he gets regular exercise and intellectual stimulation, that his room is spotless. Recreation team make an effort to get to know each resident and tailor that resident’s activities to suit them. The menu is varied and well received. It is with regret that we leave SGPL."

― Angela Deery

“We want to thank each of you for the compassion and attention you showed to my mother while she lived at South Granville Park Lodge. For us to be welcomed each time we visited by a front crew who knew who we were visiting was heartwarming. We felt good because we knew that she was being cared for by a group of people who knew her as a person not as a room number. To all the wonderful staff who greeted us by name each time we came, we thank you. Each of you taking the time to smile and speak to mom made her feel that people cared about her. Each of you that we met over the course of mum’s stay has enriched our gardens of life and we will be forever grateful. You have enriched our garden of life with your kindness, dedication and compassion.”

Ray & Eleanor Friedman

"Our family had a great experience with South Granville Park Lodge. My father in law was very well taken care of. He was on the second floor, and the employees of Registered Nurses, including head nurse Ellen, were very competent and left our family with a high degree of confidence. In addition to being well trained, the staff are universally friendly, the food is excellent and there are lots of activities to keep the residents busy and engaged. I would not hesitate to recommend South Granville Park Lodge to anyone looking for elderly care."

Tim Plommer

Please tell us about a Lodge experience or give us feedback. We would love to hear from you.

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